Then when I installed MultiCam, it saw the VS 2019 Ultimate and the installer was happy and upgraded MultiCam lite in VS 2019 Ultimate and VS 2021 Ultimate. NOTE: Many programs will not allow side by side versions to be installed so my work around would not work for them. Since I had purchased many versions over the years, I installed VS 2019 Ultimate side by side with VS 2021 Ultimate. So, from the installer error message it was displaying, it was a good chance that the installer had not been updated to recognize VS 2021 Ultimate. Giving them the 1% benefit of the doubt I redownloaded from the link they provided and it was the exact same version with the exact same problem. 99% of the time this is a stall tactic because the tech has no idea what the problem is. It took them three days to respond and tell me to redownload MultiCam and try again. Doing a bunch of things trying to fix an issue before contacting support makes it very difficult to fix in some instances where there might have been a simple fix otherwise. Especially with newly released versions like Video Studio 2021. That is an important tip for any software installation problems you see. I did not want to do anything to cause problems for any fix Corel might have for me so I messaged them before doing anything else.
Posting the solution to my problem in case it may help someone else.Ĭorel tech support turned out to be less than helpful but I got around the issue on my own.įrom 30 years of working with and supporting software there are not a lot of installer issues I have not come across.
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